CarCheck NG

FAQ

Questions about checking a car’s history

What the records cover, what they miss, and how the money works. If something here is not answered, the sample report probably shows it.

Where does the data come from?

We do not create vehicle history data — we license it and compile it. US accident, salvage and title records come from feeds backed by NMVTIS, the American national title system. Nigerian customs, registration and police records come through local verification partners. Every report lists exactly which source answered and which did not.

What if the car is not a US import?

Then no US title history exists for it, and the report says so plainly instead of pretending otherwise. You still get the Nigerian records — customs, registration, and the stolen-vehicle check.

Why is this cheaper than a foreign report?

Because we buy the underlying data at wholesale and sell it in naira. A foreign checker prices in dollars, so by the time your bank applies its FX spread you are paying several times what the data actually costs.

Does a clean report mean the car is fine?

No, and we will never claim that. Records only exist where somebody filed them — a car can be rebuilt in a back street with no paperwork at all. A report catches what is on record. It is evidence, not a guarantee, and it does not replace putting the car on a lift.

How long does a report take?

Under a minute in the normal case. The VIN decode is instant and free; once payment settles, the history sources are queried in parallel and the report is assembled as the answers arrive. If a source is slow or down, the report still returns and marks that source as unanswered rather than holding everything up.

How do I pay?

Card, bank transfer or USSD, in naira, through Paystack. There is no subscription and no foreign card requirement — you pay once per report, or buy a bundle and spend the checks whenever you like.

What is a VIN and where do I find it?

The VIN is the seventeen-character serial number unique to one vehicle. On most cars it is stamped on a plate where the dashboard meets the windscreen on the driver’s side, and printed on a sticker in the driver’s door jamb. It also appears on the customs papers and the vehicle licence. Read it off the car itself rather than off a document the seller hands you.

Can I check a car using the plate number instead?

No. We check against the VIN, because the plate can be changed, transferred or cloned while the VIN is stamped into the vehicle. If the plate and the VIN tell different stories about the same car, that discrepancy is itself the finding worth having.

Can you tell me whether import duty was paid?

That is one of the six checks, and it is the one no foreign report covers. A car with unpaid or falsified duty can be seized long after you have paid for it, and the liability follows the vehicle rather than the person who imported it.

What happens if the records disagree with each other?

You see the disagreement. Two databases will happily report different mileage, or a different model year, for the same VIN. We show the most authoritative answer and keep the conflicting one visible — because a mismatch on make, model or year can indicate a cloned or re-stamped VIN, and that is worth more to you than a tidy-looking report.

Can I use the report to negotiate, or to show a mechanic?

Yes. Every report downloads as a PDF you can forward, and findings are ranked by how much they should affect your decision rather than dumped in date order. A documented accident or a rolled-back odometer is a concrete number to negotiate against.

What if you find nothing at all on the VIN?

It happens, particularly on vehicles that never passed through a US title system and were registered here informally. We tell you the sources returned nothing rather than presenting an empty report as a clean one. If no paid source could answer for your VIN, contact us.

Do my spare checks expire?

No. Bundle checks are banked against your email address and work on any VIN, any time. Sign in with the same email to see what you have left.

Is my search private?

The seller is not notified, and we do not tell anyone which VIN you looked up. Reports you have bought sit behind sign-in on your account and are excluded from search engines.

Still deciding?

Enter a VIN — the decode is free, and it tells you straight away whether we have the car on file.

17 characters, on the dashboard at the base of the windscreen, the driver’s door frame, or the vehicle papers. Checking the VIN is free — you only pay for the history.